Who are we?Arrow ECS is a solution enabler specialising in providing end-to-end IT infrastructure solutions including cloud services, data centre solutions (storage, servers, software, virtualisation, data centre and infrastructure management) and networking & security. Working with our channel partners, we optimise the efficiency with which organisations can store, manage, protect and deploy their data, equipping them with secure access to business-critical information any time, from any location, on any device.
Through close alliances with the world’s leading vendors, we deliver innovative solutions, complemented by an impressive portfolio of expert services and IT training. Amongst many accreditations, we are the only training provider to be accredited by the Learning and Performance Institute for over 12 consecutive years.
We support our channel partners with services including account management, business development, marketing planning and advice, channel finance, renewals and more. Our quote and configuration specialists ensure we give our channel partners the fastest and most accurate quote service in the market. Our extensive range of marketing services and online tools are available to assist our channel partners in delivering additional revenue and ultimately growing their business with Arrow.
Our operations division provides end-to-end customer satisfaction from order entry via our single Customer Service team through to delivery. We can work alongside our channel partners in building their customers' solutions from initial consultation, planning and design, engineering build through to implementation and post-sales care.
Our support centres give customers peace of mind by offering 24x7 telephone support to ensure the solutions delivered meet expectations whilst our unique maintenance renewals service can effectively manage and renew hardware and software support contracts on your behalf.
Having multiple state-of-the-art solution suites allows us to provide the perfect facility to demonstrate our solutions in a truly heterogeneous environment. They provide our channel partners with the ability to educate and influence key customers and ultimately assist in driving incremental business.
Arrow ECS UK & Ireland at a glance
Specialising in Cloud Services, Data Centre Solutions (Storage, Servers, Software, Virtualisation, DCIM), Networking & Security, Education, Support and Professional Services
Turnover: £809M (FY13)
Employees: Approx 600
Vendors: 100 vendor partnerships
Regional offices: Harrogate (Head Office), Dublin, London, Newmarket, Nottingham, Reading (Theale) and Stockport.
Training centres: Harrogate, Manchester, Reading (Theale), Nottingham and London.
Support centres: Newmarket, Reading (Theale), Nottingham, Bristol, London, Edinburgh and Warrington.
Arrow ECS is a business segment of Arrow Electronics Inc.